FAQs

FAQs

Answer: Zeitgeist Technology is a Managed Service Provider (MSP) that specializes in delivering comprehensive IT services and support to businesses of all sizes. We help companies manage their IT infrastructure, ensuring optimal performance, security, and efficiency.

Answer: We offer a wide range of services including:

  • IT Infrastructure Management
  • Network Monitoring and Management
  • Cybersecurity Solutions
  • Cloud Services
  • Data Backup and Recovery
  • Help Desk Support
  • IT Consulting and Strategy
  • Software and Hardware Procurement

Answer: We serve a diverse range of industries including healthcare, finance, education, retail, manufacturing, and more. Our solutions are tailored to meet the unique needs of each industry.

Answer: Our pricing is based on a flexible, scalable model. We offer flat-rate monthly packages as well as customized solutions based on your specific needs and the size of your organization. For detailed pricing, please contact our sales team.

Answer: Our onboarding process includes:

  • Initial consultation to understand your IT needs
  • Comprehensive assessment of your current IT infrastructure
  • Development of a customized IT strategy and implementation plan
  • Seamless transition and integration of our services into your operations
  • Ongoing support and optimization

Answer: Security is our top priority. We implement robust security measures including:

  • Advanced firewall and intrusion detection systems
  • Regular security audits and vulnerability assessments
  • Data encryption and secure backup solutions
  • Comprehensive cybersecurity training for your staff
  • 24/7 monitoring to detect and respond to threats in real-time

Answer: We offer 24/7 monitoring and Live support from 8 am to 6 PM M-F, to ensure your IT systems are always running smoothly. Our help desk is available for immediate assistance, and our team of experts is ready to handle any IT issues that arise, providing both remote and on-site support as needed.

Answer: We provide robust data backup solutions that ensure your data is regularly backed up and securely stored. In the event of a disaster, we have comprehensive recovery plans to restore your systems and data quickly, minimizing downtime and business disruption.

Answer: Yes, we offer complete cloud services including cloud migration, management, and optimization. We work with leading cloud providers to ensure a smooth transition and optimal performance of your cloud environment.

Answer: Getting started is easy! Contact us through our website or give us a call at (229) 474-6871. We’ll schedule an initial consultation to discuss your IT needs and how our services can benefit your business.